Procedures for Addressing Concerns

International Studies Charter High School, Inc.  

Procedures for Addressing Concerns

Positive relations between the School and its parents and families are a primary concern. For that reason, every effort will be made to handle disputes in the most positive way possible.  These procedures are designed to facilitate fair and transparent resolution processes for all parties involved.  The following steps have been outlined in order to facilitate resolution of such issues:

Step 1

Make an appointment to clarify issue with your student¹s teacher.

Step 2

Make appointment to clarify issue with the school administrator.

Step 3

Discuss concerns with Parent Involvement Representative (see below list for name and contact information).  

Step 4

If the person named is not able to assist with dispute resolution or you have already discussed your concerns with them, please contact Academica. 

Phone - 305-669-2906
Email - parentsupport@academica.org 

Step 5

Discuss Concerns with the Governing Board’s Grievance Committee (committee members (shall be established by the Board Chair and shall include a minimum of 3 people which must include one member of the Board, two peer Principals and others (as necessary). Please contact Kelly Mallon (Board Liaison) at kmallon@academica.org to request this option.    

Parent Involvement Representatives

Each charter school’s governing board must appoint a representative to facilitate parental involvement, provide access to information, assist parents and others with questions and concerns, and resolve disputes. The representative must reside in the school district in which the charter school is located and may be a governing board member, a charter school employee, or an individual contracted to represent the governing board. If the governing board oversees multiple charter schools in the same school district, the governing board must appoint a separate representative for each charter school in the district. 

Miami-Dade County

International Studies Charter Middle School – Alina Lopez (alopez@ischs.net) 

International Studies Charter High School – Ofelia Alvarez (oalvarez@academica.org) 

International Studies Virtual Academy – Noelle Iglesias (niglesias@virtualcharteracademy.org) 

Broward County

International Studies Academy Middle School – Jennifer Jaynes (jjaynes@isabroward.net) 

International Studies Academy High School – Marla Devitt (mdevitt@academica.org) 

Title IX / Anti-Discrimination:

If your complaint is a Title IX / discrimination complaint, please contact cpapa@academica.org

More information on Title IX/Anti-Discrimination can be found here:

https://www.ischs.net/apps/pages/index.jsp?uREC_ID=524466&type=d